Terms and conditions

Terms for using ClearLot

Version 2026-10-06. In force from 6 October 2026.

1. These Terms

1. This website and the ClearLot service are run by Software Today, Flat No.404, 4th floor, Kalpsiddhi Apt, ("ClearLot", "we", "us").
2. You agree to these Terms, our Disclaimer and our Privacy Policy each time you use this website, send us a form, give us your details in any other way, or accept an introduction from us. If you do not agree, do not use the service.
3. The service is for businesses only. You confirm that you are at least 18 years old, that you are acting in the course of a trade or business and not as a consumer buying for personal use, and that you have authority to act for the business you name.
4. These Terms are an electronic record under the Information Technology Act, 2000. They do not need a physical or digital signature.
5. In these Terms: a "Seller" is anyone who offers goods through us; a "Buyer" is anyone who seeks goods through us; a "Partner" is a channel partner of ClearLot; a "User" is any of them and any visitor; "Goods" are any stock offered or sought; a "Listing" is a description of Goods, with or without photographs, shown on our stock board; an "Introduction" is our putting a Seller and a Buyer in touch; a "Deal" is any discussion, agreement or transaction between Users. A reference to a law includes that law as amended or replaced.

2. What ClearLot does and does not do

1. ClearLot is a listing and introduction service. We collect details from businesses that want to clear stock and from businesses that buy in bulk, show Listings on our stock board without naming the Seller, look for a likely match, and pass the details of one to the other.
2. ClearLot does not:
   1. buy, sell, own, possess, store, inspect, test, grade, value, pack or transport any Goods;
   2. act as the agent, broker, commission agent, auctioneer or representative of any Seller or Buyer, or negotiate or conclude a Deal for anyone;
   3. receive, hold or pay the price of Goods, or offer escrow;
   4. issue any invoice, transport document or other paper for a Deal;
   5. lend money, or arrange, recommend, approve or promise a loan or credit;
   6. guarantee a match, a price, a payment, the quality of any Goods or the completion of any Deal.
3. Nothing in these Terms creates a partnership, agency, joint venture or employment between ClearLot and any User.
4. We may decline to publish any Listing or to make any Introduction, without giving a reason.
5. Stock finance. ClearLot is not a bank, a lender or a loan agent. If you send a stock finance enquiry, you ask us to pass your details to one or more lenders regulated by the Reserve Bank of India. Whether to lend, how much and on what terms is the lender's decision alone, and any loan is a contract only between you and the lender. ClearLot never charges you a fee, a deposit or a processing charge for a finance enquiry. We may receive a fee from a lender, and we will tell you if we do.

3. The information you give us

1. Everything you tell us about yourself, your business and your Goods must be true, complete and current. Tell us promptly if it changes.
2. We may ask for documents before or after an Introduction, such as your GST registration, PAN, business registration, proof of identity and authority, purchase invoices or other proof of ownership, licences, a brand owner's permission, a lender's consent, photographs and stock sheets. If you do not provide them we may stop.
3. You allow us to check your details against public records and other sources, and to keep a record of what you send us and of your acceptance of these Terms.
4. You are responsible for everything sent to us in your name or from your phone number.
5. Listings. When you send us details of Goods you want to sell, you allow us to publish a Listing of them on this website and in messages to Buyers, including the product, brand, quantity, age, condition, price and city, and any photographs you send. We do not show your name, business name or phone number in a Listing. We may edit, shorten, refuse, hide or remove a Listing at any time.
6. You must not put anything in a description or a photograph that you do not want made public. Photographs must be your own photographs of the actual Goods, and you allow us to resize them, mark them with a lot number and display them. Tell us at once when Goods are sold or withdrawn.
7. A Listing is the Seller's statement, not ClearLot's. It is not an offer by ClearLot. Prices and quantities are indicative, and Goods may be sold or withdrawn at any time.

4. What our checks mean

1. Where we describe a Buyer or Seller as "checked" or "verified", we mean only that, on the date of the check, we carried out limited checks, such as speaking to the person and comparing the business details given to us with public registration records.
2. We do not check anyone's financial position, ability to pay, credit history, honesty or past conduct. We do not check who owns any Goods, or whether Goods exist, or their quantity, quality, genuineness or legality.
3. A check is not a recommendation, certificate, rating or guarantee, and circumstances can change after it. You must make your own enquiries before you deal with anyone.
4. A "Verified" badge on a Seller, a Buyer or a Listing means only that the checks in this clause were carried out on documents the person gave us. We may refuse the badge or remove it at any time. Nobody may say or suggest that the badge means more than this.
5. A Listing marked "Featured" is shown in a more prominent place because the Seller has paid us for that placement. It is advertising. It does not mean that we have checked, prefer or recommend the Listing, the Goods or the Seller, and every Listing must still comply with these Terms. We may refuse or remove a Featured placement at any time.

5. Sellers: what you confirm

Each time you offer Goods through ClearLot, you confirm to us and to every Buyer we introduce that:

1. you own the Goods, or you hold the owner's written authority to sell them and will show it when asked. This applies in particular if you are an employee, agent, contract manufacturer, distributor or liquidator;
2. the Goods exist, are in your possession or control, and match the quantity, place and condition you have described. Any photographs you send are of the actual Goods;
3. the Goods are free of any charge, pledge, hypothecation, lien, attachment, seizure, insolvency restriction, or court or tax order that stops their sale, or you hold the written consent of the lender or authority concerned;
4. the Goods are genuine and were lawfully made or imported, and all duties and taxes on them have been paid. If they were made or imported under a duty-free or export scheme, you hold the permissions needed to sell them in India and have paid what is due;
5. you have described the Goods truthfully, including the brand, age, dates of manufacture and expiry, defects, damage, customer returns, refurbishment, repacking, missing parts and warranty position;
6. you hold every licence and registration needed to sell the Goods, and the Goods meet the law on standards, safety, labelling and packaging;
7. no contract and no court order stops you from selling the Goods, or from selling them in the way or the region you propose. Where a brand owner or licensor requires its approval, the removal of labels or any other step, you have complied;
8. you will issue a proper tax invoice and transport documents in your own business name for any Deal;
9. the Goods are not listed in clause 7 and meet any condition in clause 8.

6. Buyers: what you confirm

Each time you seek or accept an Introduction, you confirm to us and to every Seller we introduce that:

1. you genuinely intend to buy and have the means to pay;
2. you are buying for a lawful business purpose and will resell or use the Goods lawfully. You will not alter dates, batch numbers, prices or labels, sell Goods after they expire, present seconds, returns or refurbished Goods as new, or break any resale condition the Seller or brand owner has told you about;
3. you hold every licence and registration needed to buy, store and resell the Goods;
4. you will pay only by lawful means from a bank account in the name of your own business;
5. you will inspect the Goods and make your own enquiries before you pay.

7. Goods that must never be offered or sought

1. Stolen, pilfered, hijacked or smuggled goods, goods obtained by fraud, and goods whose lawful origin you cannot show.
2. Counterfeit, replica, pirated or fake goods; goods that infringe a trade mark, copyright, design or patent; and overruns or rejected goods that the brand owner has not allowed to be sold.
3. Goods past their expiry, "use by" or "best before" date.
4. Goods whose dates, batch numbers, prices, labels, country of origin, serial or IMEI numbers or packaging have been altered, removed, covered or reprinted without lawful authority.
5. Adulterated, contaminated, spurious, misbranded, unsafe, recalled or banned goods.
6. Goods that must by law carry a standard mark, certification or registration and do not.
7. Goods marked or supplied as not for sale or resale, including free samples, government-supplied or subsidised goods, canteen stores, and relief or donated goods.
8. Goods that are under seizure or attachment, or that have been ordered or set aside for destruction.
9. Goods that ClearLot does not handle even where a licence exists: medicines, drugs and medical devices; narcotic and psychotropic substances; alcohol; tobacco products, e-cigarettes and vapes; pesticides, fertilisers and seeds; infant milk substitutes and infant food; arms, ammunition, explosives and fireworks; hazardous chemicals and hazardous or electronic waste; wildlife and animal products; antiques; currency, securities, lottery tickets, vouchers and SIM cards; lists or databases of personal information; and adult material.
10. Any other goods whose sale, purchase, possession or transport is prohibited by a law in force in India.

8. Goods allowed only with conditions

1. Food, drinks, beauty, personal care and other date-marked goods. These may be offered only if they are within their expiry, "use by" and "best before" dates, and in their original sealed packaging with the original labels; the Seller states the true manufacture and expiry dates of every batch in writing; the Seller holds a valid food business licence or registration, or any other licence the law requires, and the Buyer holds whatever it needs; the Goods have been stored properly; and enough shelf life remains for the Buyer to resell them lawfully before they expire.
2. Branded goods. The Seller must be the brand owner, be authorised by it, or have lawfully bought genuine goods, must show proof when asked, and must follow any condition the brand owner has set for their sale. ClearLot does not decide trade mark questions.
3. Export surplus, rejects, seconds, customer returns, open-box, refurbished and damaged goods. The Seller must describe them as such to the Buyer in writing. The Buyer must not present them as new or first quality.
4. Electronics, appliances, toys and other goods covered by compulsory standards. They must carry the required mark. Phones and other devices must not be reported lost or stolen, must not be locked, and must not have altered identifiers. The warranty position must be stated.
5. Imported goods. They must have been lawfully imported, with duties paid, and carry the declarations Indian law requires.
6. We may add conditions, or refuse any category or lot, at any time.

9. Conduct that is not allowed

You must not, and must not help anyone else to:

1. use a false identity, or another person's name, GSTIN, PAN, documents or phone number, or pretend to represent a business or brand;
2. offer goods you do not have, do not own or cannot deliver, or send photographs of goods that are not yours;
3. take an advance, token amount, deposit, sample charge, or a registration, inspection or transport fee without the intention and ability to supply; take money from more than one Buyer for the same Goods; take delivery without the intention and ability to pay; or give false proof of payment, including an edited screenshot, a false transaction reference or a cheque you know will not be honoured;
4. supply goods that differ from the sample or description in quality, quantity, weight, grade or brand, or hide inferior goods among good ones;
5. issue or ask for an invoice without a real supply, supply without an invoice, state a false value, bill in the name of a different business, use a cancelled, suspended or borrowed tax registration, or create a false transport document;
6. pay or receive money through a personal account or a third party's account, split payments to avoid legal limits or records, ask for a refund of an "overpayment", or use any Deal to hide where money came from;
7. use an Introduction, or ClearLot's name, to obtain a loan, credit, bill discounting or an insurance claim on the basis of a false or inflated transaction;
8. offer or accept a bribe, secret commission or gift to or from an employee or agent of another User, a Partner, or anyone working for ClearLot;
9. collude with others to fix prices, make sham offers or rig bids;
10. sell, rent, publish, copy in bulk or pass on the contact details or stock information we share with you, use them for marketing, or use them for anything other than the Deal they were shared for;
11. pose as a Seller or Buyer without a genuine intention to deal, in order to collect prices, contacts or market information;
12. pretend to be ClearLot, its staff or a Partner, use the ClearLot name or logo, or claim that ClearLot has inspected, approved or guaranteed any goods or person;
13. threaten, harass, abuse or defame our staff, our Partners or any User;
14. send bulk or automated form entries, copy the website by automated means, or interfere with its security or working;
15. break any law or any court order.

10. Deals are between the Seller and the Buyer

1. Any Deal is a direct contract between the Seller and the Buyer. ClearLot is not a party to it. The two of them alone agree, preferably in writing, the price, quantity, quality, inspection, payment, taxes, delivery, returns, warranty, and when ownership and risk pass.
2. Each side must make its own enquiries about the other and about the Goods. The safe dealing guide lists the steps we recommend before anyone pays or dispatches.
3. Each side is responsible for its own taxes, invoices, transport documents, licences and compliance with the law.
4. Any dispute about a Deal must be settled between the Seller and the Buyer. ClearLot has no duty to mediate, investigate, recover money or goods, or take sides. We may, if we choose and as the law allows, share the information we hold with a User affected or with the authorities.
5. You release ClearLot, its owners and staff from every claim arising out of a Deal, or out of a dispute with another User. This does not release any person from their own fraud, or a Partner from a Deal that the Partner took part in.

11. Money

1. ClearLot does not collect, hold or pass on the price of Goods, or any advance, deposit or token amount for Goods.
2. No employee, Partner or representative of ClearLot is authorised to ask for or accept money for Goods, or any cash, gift or commission, whether for ClearLot or for themselves.
3. A fee for ClearLot's own service is payable only against ClearLot's written invoice, into a bank account held in ClearLot's registered business name. A payment made in any other way is not a payment to ClearLot.
4. If anyone asks you for money in ClearLot's name in any other way, do not pay, and tell us at once.

12. Our charges

1. Sending us your details is free.
2. If a service is chargeable, we will tell you in writing the price, what you will receive and any refund terms before you pay.
3. Unless we agree otherwise in writing, a fee pays for the Introduction or service itself. It does not depend on a Deal being agreed or completed, and it is not refundable because a Deal does not happen. Taxes are extra.
4. A fee for becoming Verified pays for our work in checking your documents and for a more prominent place for your Listings. It does not buy the badge. If our checks are not completed to our satisfaction, the badge is not given, and the fee for checks already carried out is not refundable.
5. A fee for a Featured placement pays for showing your Listing in the Featured area for the period we agree with you. It does not promise any enquiry, Buyer or Deal.

13. Contact details and confidentiality

1. The details of another User that we share with you are confidential. Use them only to discuss and complete a possible Deal with that User. You must not try to work out or publish who the Seller behind a Listing is.
2. A Seller's stock information, including the fact that it is clearing stock, its quantities and its prices, is confidential. A Buyer must not publish it or pass it on.
3. We handle personal information as set out in our Privacy Policy. You agree that we may share your details with Users we match you with, and with Partners, for the purpose of Introductions, and with lenders if you send a stock finance enquiry. If you give us another person's details, you confirm that you have the right to do so.
4. You agree that we may contact you by phone, SMS, WhatsApp and email about your enquiry and our service.

14. Channel partners

1. Partners are independent businesses. They are not employees or agents of ClearLot and have no authority to make promises, sign documents or accept money on ClearLot's behalf.
2. What a Partner says or does is not the act of ClearLot. Rely only on what ClearLot tells you in writing from the contact details shown on this website.
3. A Partner who has a personal or business interest in a Deal, including as the Seller or the Buyer, must say so in writing to both sides and to ClearLot before the Introduction.
4. Applying to be a Partner does not make you one. A Partner is appointed only by a separate written agreement.

15. Our name and content

1. The ClearLot name, logo and the content of this website belong to ClearLot. You may not use them, or say that ClearLot endorses you or your goods, without our written permission.
2. You allow us to use the information you give us to run and improve the service.

16. What we may do

1. We may refuse, pause or end any Introduction, remove any details and block any person, at any time and without notice or reasons, in particular where we suspect a breach of these Terms or receive a complaint.
2. We may tell a User who may be affected, and we may report to and cooperate with the police, tax authorities, regulators, courts and brand owners, and give them the information we hold, where the law requires or allows it.
3. We may keep records of your details, your communications with us and your acceptance of these Terms for as long as the law requires or allows.
4. We are not obliged to monitor Users or Goods. We are not liable for anything we do in good faith under this clause.

17. Complaints and the Grievance Officer

1. Tell us straight away if you believe that goods offered through ClearLot are illegal, that a User has acted dishonestly, or that someone is misusing our name.
2. If you own a brand and believe goods offered through us infringe your rights, send us your details, the right you rely on, the goods and the person concerned, and a statement that the information is true.
3. Complaints go to our Grievance Officer: Sumit Rawat, sumitnrawat@gmail.com, Flat No.404, 4th floor, Kalpsiddhi Apt,. We acknowledge a complaint within 24 hours and resolve it within 7 days, or sooner where the law requires.

18. No warranties

1. We provide the website and the service as they are. To the fullest extent the law allows, we give no warranty of any kind about them, about any User or about any Goods.
2. The Disclaimer forms part of these Terms.

19. Limit of our liability

1. To the fullest extent the law allows, ClearLot, its owners, directors and staff are not liable for:
   1. any loss arising from a Deal, a failed Deal, any Goods, or the act or omission of any User, Partner or third party, including non-payment, non-delivery, defects, misdescription, fraud, and any breach of tax or other law;
   2. any indirect or consequential loss, or loss of profit, business, goodwill or data;
   3. any interruption or error in the website;
   4. anything we do in good faith under clause 16.
2. If we are held liable despite this, our total liability to you for all claims is limited to the fees you paid to ClearLot in the 12 months before the claim arose, or ₹5,000, whichever is higher.
3. Nothing in these Terms limits liability for our own fraud or wilful misconduct, or any liability that the law does not allow us to limit.

20. Your indemnity

You will compensate ClearLot, its owners, directors and staff in full for every claim, loss, penalty, tax demand and cost, including legal fees, that arises from: your breach of these Terms; Goods you offered, sold or bought; your acts or omissions in any Deal; information you gave us; or your breach of any law or of anyone's rights. This does not apply to the extent the loss was caused by ClearLot's own fraud or wilful misconduct.

21. Ending

1. You may ask us at any time to stop introducing you and to remove your details, subject to the records we are required or allowed to keep.
2. Clauses 2 to 20, 23 and 24 continue to apply after you stop using the service.

22. Changes to these Terms

We may change these Terms. The new version, with its version number and date, will be published on this page and applies to your use of the service from then on. Each form you send records the version you accepted.

23. Law and disputes with ClearLot

1. These Terms are governed by the laws of India.
2. If you have a dispute with ClearLot, write to us first. Both sides will try in good faith to settle it within 30 days.
3. If it is not settled, the courts at Valsad have exclusive jurisdiction. ClearLot may still ask any competent court for urgent relief.
4. This clause is about disputes with ClearLot. A dispute between a Seller and a Buyer is governed by their own agreement.

24. General

1. If any part of these Terms cannot be enforced, the rest still applies.
2. A delay by us in enforcing a right does not waive it.
3. You may not transfer your rights under these Terms. We may transfer ours to a successor of our business.
4. These Terms, the Disclaimer and the Privacy Policy are the whole agreement between you and ClearLot about the service. If we have signed a separate written agreement with you, that agreement prevails where the two conflict.
5. We are not responsible for a failure caused by events outside our reasonable control.
6. We may send you notices by email, WhatsApp, SMS or phone using the details you gave us.
7. If these Terms are explained or translated into another language, the English version prevails.

25. Contact

Questions about these Terms? Use our contact page or write to info@clearlot.in.